Product research and sourcing are of great importance for Amazon sellers. To help you discover profitable Amazon categories and top-selling products, here are some product-sourcing tips and dedicated Amazon pages to serve as your guide. 

What is the Amazon Best Sellers Page?

The Amazon Best Sellers is a dedicated page for Amazon and sellers alike to check which products are popular based on sales. This page is valuable for Amazon sellers who are doing product research. 

On this best sellers page, you will find top-selling products under a specific Amazon category. From Amazon Devices and Accessories down to the Video Games category, you can stay updated on what is trending on Amazon.

Amazon.com: A Screenshot (cropped) of Amazon Best Sellers page; Retrieved: August 5, 2021, From https://amzn.to/3xDghyV

What makes this Amazon Best Sellers page unique is its hourly bestseller update, along with a numerical ranking system. Each category showcases the top 100 Amazon products that come with global and star ratings. 

Amazon.com: A Screenshot (cropped) of Amazon Best Sellers page; Retrieved: August 5, 2021, From https://amzn.to/3lBtrd7

Aside from the Amazon Best Sellers page, Amazon FBA sellers can check other relevant pages for the biggest-selling product ideas. The pages highlighted above include New Releases, Movers and Shakers, Most Wished For, and Gift Ideas page.

How to Find Profitable Products to Sell on Amazon FBA

For most Amazon sellers, success in the Amazon marketplace begins with the proper selection of inventory items. If you wish to have a good starting point in terms of discovering top-selling products for Amazon, here are things you should consider. 

• Follow the Trend 

To avoid slowing moving products, follow the trend. The trend is your friend in eCommerce. Products that are trending are always in high demand, which is why Amazon sellers should capitalize on these trending items for improved sales. 

• Avoid Seasonal Products

If you are still new to Amazon FBA and would like to see growth in your store, you should avoid inventory items with a high degree of seasonality. 

Items such as Christmas paraphernalia will likely attract customers during Q4 only. It would be best to invest in items that are likely in demand all year long. 

• Utilize Product Research Tools

If you want to speed up the process of finding top-selling products or profitable Amazon categories, use a product research tool. 

This type of Amazon seller tool not only provides you with a list of items that are trending or in demand, but it can also provide you with data analytics for better decision-making. 

• Look for Small, Light & Durable Items

If you want to maintain a healthy profit margin, you should search for small, light, and highly durable products. Small and light items mean less shipping cost, especially if you are importing overseas. 

The durability of the item will help ensure that items are intact while in transit to the Amazon FBA warehouse. This will also help prevent potential complaints from customers due to product damages.

• Check The Amazon Best Sellers Rank 

An Amazon Best Sellers Rank (BSR) is another good indicator of how well a particular product is performing in terms of sales on Amazon.com. The lower the Amazon BSR, the better it sells in a specific Amazon category. 

Hence, it should not be taken as an overall ranking but rather an indicator of the product’s sales performance in a given category. 

The Amazon Categories and Products Connection

Similar to choosing the best-selling product, selecting the top category for your business is also crucial in 2024. Both the product and category are interconnected. 

With the help of your product research, you will be able to identify which Amazon category is right for you. You should not discount one over the other. Both products and categories should be viewed simultaneously for better sales performance. 

Top 10 Profitable Categories on Amazon (2024) – Best Selling Products on Amazon

Some of the top selling categories on Amazon have historically been clothing, beauty products, electronics categories, pet supplies, and more. These product categories may continue to be popular in 2024. 

However, less popular product categories have the potential to yield higher profits compared to those that are more popular. Take the Amazon Handmade category as an example. In a survey, Handmade is one of the least popular product categories but has the highest number of profitable sellers, obtaining profit margins above 20%.

In order to enhance your Amazon sales, it is essential to consider the best Amazon categories with higher profit margins and the profitable products in each. Here are some of the best Amazon categories and most profitable items to sell on Amazon this year, wherein the majority of sellers had a net margin of 21% and up. 

1. Beauty & Personal Care

In 2024, the aftermath of the pandemic continues to shape consumer behavior and eCommerce sites activities, emphasizing a renewed focus on personal well-being. This has fueled a significant increase in demand for one of the top Amazon categories: Beauty and Personal Care. As individuals prioritize self-care as a cornerstone of their daily routines, beauty and personal care became one of the most profitable product categories.

A quick check with a keyword research tool highlights the widespread interest, with the keyword ‘personal care products‘ maintaining a substantial average search volume of around 1,000 to 10,000 searches. This trend represents a valuable opportunity for your own brand to cater to evolving consumer preferences and position your private label products  in the broader landscape of self-care and wellness.

Top Selling Products in This Category | Product Ideas: 

• Pimple Patch
• Biobased Makeup Remover/ Towelette
• Hydrating Serum 

Pro-tips to Succeed in the Beauty & Personal Care Category 

Before ordering from suppliers some products to sell, make sure that the products you will be selling on Amazon comply with all federal, state, and local laws, as well as Amazon policies and product restrictions. Ensure that your Amazon product detail page includes specific notes and instructions from the manufacturer to keep consumers well informed. 

2. Home & Kitchen 

Top selling products on Amazon are often listed in the Home & Kitchen category, which offers a broad range of products while catering to diverse consumer needs and preferences. Consistent high demand throughout the year is fueled by consumers frequently making repeat purchases to replace or upgrade their belongings, making the Home & Kitchen category one of the profitable categories this year. 

Amazon’s Home & Kitchen category is not just profitable; it is a game-changer for an online business. With attractive profit margins, 30% of Amazon sellers report a profit margin of 21% and up. To capitalize on this profitability, thorough product research is essential. For example, top-selling items on Amazon in this category often include:

Top Selling Products in This Category | Product Ideas: 

• Ant Killer
• Stainless Steel Tumbler
• Queen Size Bed Sheets

Pro-tips to Succeed in the Home & Kitchen Category 

Improving your sales performance in the Home & Kitchen category can be achieved through strategic upselling tactics. A powerful approach is to leverage the “Frequently Bought Together” feature, enticing Amazon shoppers to explore complementary products that enhance their online shopping experience.

For example, when selling a coffee maker, consider bundling it with coffee filters or a stylish coffee mug set. By doing so, you fulfill their immediate need and provide added value and convenience. This strategic upselling technique increases the average order value and enhances customer satisfaction by anticipating their needs.

3. Clothing, Shoes & Jewelry

Clothing, Shoes, & Jewelry are among the top Amazon categories due to their consistent demand and wide appeal. With seasonal demands and occasion-based spending, this category remains one of the profitable Amazon categories, which sellers can strategically capitalize on by offering clothing, shoes, or jewelry products in heightened demand during holidays and events. 

The Clothing, Shoes, & Jewelry category offers a diverse product range and market segmentation, providing sellers with the flexibility to target niche markets or specific demographics with low competition. From budget-friendly to high-end products, this category caters to a wide range of customer preferences, making it an attractive option for sellers. 

Additionally, with cross-selling and upselling opportunities, this Amazon category presents numerous opportunities to thrive by providing a compelling assortment of products, a good starting point for your product research are the ones outlined below:

Top Selling Products in This Category | Product Ideas: 

• Yoga Pants
• Men’s Shorts Sleeve Tees
• Bodysuit (Tummy Control)

Pro-tips to Succeed in the Clothing, Shoes & Jewelry Category 

To excel in the Clothing, Shoes, & Jewelry category, it is essential to stay attuned to fashion trends and tailor your inventory accordingly. This will ensure that your product listings are seasonally relevant. Invest in professional product photography and provide detailed product descriptions, including material, sizing, and care instructions, to assist customers in making informed decisions. 

4. Arts, Crafts & Sewing 

Arts, Crafts & Sewing emerges as one of the profitable Amazon categories due to its appeal to hobbyists, DIY enthusiasts, and creative individuals. Moreover, the rise of DIY culture and the increasing popularity of handmade and personalized items contribute to the sustained demand for arts, crafts, and sewing supplies, which is why in 2024, it ranks as one of the top Amazon categories with 23% of sellers making a profit of 21% and up. 

Top Selling Products in This Category | Product Ideas: 

• Acrylic Paint
• Scissors
• Tape Measure (Double Scale)

Pro-tips to Succeed in the Arts, Crafts & Sewing Category 

One of the best methods to increase your profit and achieve sustainable growth in selling arts and crafts items on Amazon is learning to diversify your inventory to cater to different demographics of buyers. This simply means that your available items should not only appeal to young audiences but also mature ones.

In terms of optimization, you should provide your buyers with a detailed description, especially when it comes to art materials. Shoppers in such categories are searching for a specific item for a specific task, which is why having a clear and informative description matters for shoppers. 

5. Electronics

The electronics category is a must-examine category for an Amazon seller. Since electronic products and devices are constantly improving and innovations are introduced regularly, consumers are always excited to purchase the latest products from this category. 

The electronics category remains one of the top-selling categories on Amazon in 2024, with approximately 22% of sellers reporting a net margin of at least 21%. From smartphones and laptops to home entertainment systems, this top category encompasses a vast array of products catering to diverse needs and preferences, including the following Amazon products: 

Top Selling Products in This Category | Product Ideas: 

• AirTag
• Amazon Fire TV Stick
• Wireless Earbuds

Pro-tips to Succeed in the Electronics Category 

To increase the chances of success in this category, you should never forget to optimize your listing. Do not simply settle with the product information provided by the supplier. 

Although copy-pasting the information to the product description section of your listing is beneficial, it would also help add your own experience with the product as a user. It will give potential buyers more ideas about the user experience of the electronic product.  

That is one of the reasons why you should ask for a product sample from any of your inventory suppliers. It will give you a better understanding of the product, including the user experience. 

6. Sports & Outdoors

Driven by the increasing emphasis on wellness and outdoor activities, the Sports & Outdoors category is one of the profitable Amazon categories this year. It is an ideal category for Amazon businesses whose niche revolves around fitness equipment, camping gear, hiking accessories, or athletic apparel.

Despite the presence of physical stores in the outdoor and sportswear market, a significant 21% of sellers are able to achieve a net profit of 21% or more. Amazon sellers can maximize their profits by offering relevant products and promotions at the right time. Some of the top selling products on Amazon in this category include:

Top Selling Products in This Category | Product Ideas: 

• Coated Hexagon Dumbbells
• Exercise Bands
• Stainless Tumbler

Pro-tips to Succeed in the Sports & Outdoors Category 

To succeed in the Sports & Outdoors category, consider collaborating with sports and outdoors influencers or experts in relevant niches to reach a wider audience and gain credibility. Additionally, you should not overlook sustainability efforts, as eco-conscious consumers increasingly prioritize environmentally friendly products and practices.

7. Health, Household & Baby Care

Consumers’ ongoing need for everyday essentials and family-centric products makes this product category one of the top Amazon categories. Since the Health, Household & Baby Care category encompasses a wide range of items, including vitamins, cleaning supplies, baby care essentials, and more, about 21% of sellers reached a net profit margin of 21% or more. 

These products are fundamental to daily life and well-being, so the category experiences consistent demand and repeat purchases. For your eCommerce business to attract more customers, you should cater to individual and family needs. You can capitalize on consumers’ life stage transitions, such as pregnancies, births, and aging, to increase spending on health, household, and baby care items. 

Top Selling Products in This Category | Product Ideas: 

• Paper Towels
• AA Alkaline Battery
• Wet Wipes (Flushable)

Pro-tips to Succeed in the Health, Household & Baby Care Category 

In the Health, Household & Baby Care category, it is crucial that your online store provides a broad selection of products tailored to consumers’ lifestyles, health needs, and life stages. To achieve this, start by deeply understanding your audience’s diverse preferences, which can vary significantly among different consumer demographics. Doing so can ensure your inventory effectively addresses a wide range of customer needs and preferences.

8. Toys & Games

The Toys & Games category is an all year profitable category on Amazon, with 20% of sellers reporting a net profit margin of 21% and above. The popularity of this category is mainly driven by its appeal to children, parents, and gift-givers alike. 

Amazon sellers can include various products on their listings that cater to different age groups, interests, and preferences. Your Amazon business can offer products such as traditional toys, board games, puzzles, video games, and educational toys, including the following:

Top Selling Products in This Category | Product Ideas: 

• Latex Balloons 
• Modeling Compound
• Foil Curtain Backdrop 

Pro-tips to Succeed in the Toys & Games Category 

When selling toys and games, new sellers should be familiar with the current trending games. You should get a feel for what consumers like the most in this particular niche market. Try to establish a target market to focus the resources of your own online store on products that sell on the Amazon marketplace. 

9. Grocery & Gourmet Food 

The Grocery and Gourmet Food category is another profitable Amazon category. It presents a great opportunity for Amazon to cater to consumers’ everyday needs and desire for culinary exploration. With the pandemic accelerating the trend towards online grocery shopping, the Grocery and gourmet Food category has become one of the top Amazon categories. 

Top Selling Products in This Category | Product Ideas: 

• Protein Shake
• Essential Energy Drinks
• Coffee Pods

Pro-tips to Succeed in the Grocery & Gourmet Food Category

When offering Grocery & Gourmet Food items on Amazon, proper preparation, packaging, sealing, and labeling are essential. Remember to use the manufacturer’s UPC code when listing the products, and ensure your business has the necessary licenses or approvals from relevant government agencies. Furthermore, it is crucial to comply with federal and state laws as well as Amazon’s policies to avoid penalties or account termination.

10. Cell Phone & Accessories

The Cell Phone & Accessories category is considered one of the most profitable Amazon categories. With the constant evolution of mobile technology and the widespread adoption of smartphones, this category experiences steady demand for a wide range of accessories, including the following:

Top Selling Products in This Category | Product Ideas: 

• Glass Screen Protector for iPhone 14/13
• Portable Charger 10000mAh
• Power Adapter 

Pro-tips to Succeed in the Cell Phone & Accessories Category 

Achieving success in the Cell Phone and accessories category requires a proactive approach to keeping pace with ever-evolving technological trends and consumer preferences. 

It is essential to keep your Amazon Listings updated with the latest smartphone models and accessory innovations, catering to a variety of consumer budgets and preferences. Boost your product presentations by prioritizing captivating product listing images and detailed descriptions, effectively showcasing the features of your Amazon listings to attract and engage Amazon shoppers. 

Holistic Approach for Better Sales 

While profitability is an important factor to consider when selling on Amazon, it is important to keep an open mind and not limit yourself to a particular Amazon category. The key to success is finding a high-demand, low-competition opportunity. Hence, you should conduct product research to find profitable best products to sell on Amazon that bring profit to your Amazon FBA or FBM business. 

To make your Amazon campaign successful, it is important to take a comprehensive approach, not just focusing on the top Amazon categories or best products to sell on Amazon. Other important aspects of your business operations, such as Amazon repricing, marketing, listing optimization, inventory management, customer feedback management, and more, should also be considered to ensure the overall success of your campaign.

Subscribe to our newsletter & get updated with more informative blog posts!

Last Year’s Profitable Products – Last Year

Handmade

The idea of selling handmade products on Amazon is popular among members of Amazon Seller Central. Some Amazon FBA sellers do not view handmade items as an inventory destined to be part of Amazon’s best sellers.  Others believe that handmade items are suited for Shopify and similar platforms for consistent sales. 

However, Handmade is one of the profitable product categories to venture into when selling products on Amazon. According to a recent survey, the average profit margin for the Handmade product category is 32%. And this is relatively high compared to other popular categories found on Amazon. The data also suggests that many Amazon shoppers visit an Amazon store for online shopping of handmade items.

Top Selling Products in This Category | Product Ideas: 

• Funny Bachelor Gift
• Personalized Lovely Symbols Pets Collar
• Small Hoop Earrings for Cartilage Nose

Pro-tips to Succeed in the Handmade Category

When selling your own handmade products on Amazon, make sure to use high-quality photos. If your work contains special and unique detail, it needs to be emphasized for Amazon shoppers to see and appreciate it better. Make use of proper imagery tools to highlight the uniqueness of your item.

CD & Vinyl 

Despite the increasing popularity of online music streaming platforms, like Spotify, Deezer, and Grooveshark, there still remains a demand for CDs and vinyls. Sellers wanting to capitalize on this consumer demand should consider selling products under the CDs & Vinyl category. The said product category is one of the profitable niches to sell on Amazon because of its favorable 27% average profit margin. 

Top Selling Products in This Category | Product Ideas: 

• Linger Awhile | Samara Joy (Artist) 
• Just Like That… | Bonnie Raitt (Artist) 
• TRUSTFALL Explicit Lyrics | P!nk (Artist) 

Pro-Tips to Succeed in the CDs & Vinyl Category   

When dealing with this particular category, you should be aware that CDs and types of vinyl appeal to specific online shoppers. For that matter, you should sell products that are popular in specific genres and items on a collectible level. Additionally, the use of an AI repricer will also help you with your product pricing and Amazon Buy Box win rate.

Industrial & Scientific 

Although not that popular, the Industrial & Scientific category can bring more profit to your Amazon FBA business. It is an ideal category if you wish to avoid too much competition from new sellers targeting high-demand products or product categories.  It offers a higher profit margin of 25% compared to popular Amazon categories like Kitchen & Dining, Electronics, and Home & Kitchen, making it worth exploring for financial gains.

Top Selling Products in This Category | Product Ideas: 

• COVID-19 Antigen Rapid Test
• Disposable Face Mask Filter
• Powder-Free Nitrile Exam Gloves

Pro-tips to Succeed in the Industrial & Scientific Category 

When selling in this Amazon category, it is essential to focus on your target market and understand its current needs. By researching your customers, you can identify their challenges and tailor your offerings to meet their specific needs.

The primary customers of the Amazon Industrial & Scientific category come from diverse industrial and scientific backgrounds, including but not limited to laboratory technicians, dentists, medical professionals, chefs, electricians, farmers, construction supervisors, and others. You should research products that can provide the needs of these specific professionals.

Luggage & Travel Gear 

With most of the borders now open for travelers, there has been a surge in travel activity. It creates a favorable situation for sellers to capitalize on consumers’ strong desire to travel. The Luggage & Travel Gear category on Amazon is a worthwhile option to consider for profitability, as it boasts an average profit margin of 25%.

Top Selling Products in This Category | Product Ideas:  

• Set Packing Cubes Luggage
• Hair Spray Bottle – Ultra Fine Continuous Water Mister
• Toiletry Bag Travel Bag with Hanging Hook

Pro-tips to Succeed in the Luggage & Travel Gear Category 

To increase sales of your luggage and travel accessories, emphasize the longevity and sturdiness of your products. Try to present customers with detailed and clear images that show the product’s interior and exterior features.

Focus on the practical benefits that your product offers, such as its storage capacity, to help customers understand its real-life value. By highlighting these aspects, you can draw more customers and increase your eCommerce business sales in this profitable Amazon category.

Video Games

It is not possible to mention profitable categories on Amazon without mentioning video games and its 23% average profit margin. The video game market is worth about $138 billion. Amazon’s commitment to the video game market has made video games one of the most profitable product categories for Amazon sellers. As a video game seller, you must provide a variety of options for your buyer.

Top Selling Products in This Category | Product Ideas:  

• $10 – PlayStation Store Gift Card [Digital Code]
• $20 – Xbox Gift Card [Digital Code]
• $20 – Nintendo eShop Gift Card [Digital Code]

Pro-tips to Succeed in the Video Games Category 

Amazon created Twitch, a video game streaming platform to keep gamers occupied. You should leverage this in selling video games on Amazon. Promote your video game’s product availability on Twitch to appeal to the cohort of gamers created by Amazon – the Twitch Prime Members.

Pet Supplies

Over the past years, there has been an increase in pet ownership, especially during the pandemic, contributing to Pet Supplies being a thriving Amazon category, with a 22% average profit margin. This is no surprise since in the United States alone, it is estimated that more than 80 million families own a pet. Aside from physical stores, owners love to shop for their fur babies on Amazon.  

Top Selling Products in This Category | Product Ideas:

• Earth Rated Dog Poop Bags
• Dog and Puppy Pee Pads
• Fresh Step Clumping Cat Litter

Pro-Tips to Succeed in the Pet Supplies Category  

If you aim to increase your profit within this Amazon category, the best products to sell should focus on the two most popular pets globally, dogs and cats. Try to focus your inventory on items that are relevant to dog and cat owners. This may include food, clothing, accessories, and other trending products for pets. 

Musical Instruments

The Musical Instruments category is another category offering a great opportunity for Amazon sellers. If products are chosen correctly for one of the best-selling categories on Amazon. such items can easily become the most profitable products to sell on Amazon. Although not frequently included in Amazon’s bestsellers, this category amazingly offers a potential 21% profit margin. 

Top Selling Products in This Category | Product Ideas:

• Nickel Wound Electric Guitar Strings 
• Yamaha YRS-24B Plastic Soprano Recorder
• Standard XLR Male to Female Balanced Microphone Cable

Pro-tips to Succeed in the Musical Instrument Category

When selling musical instruments, honesty is the best policy. You should be honest about the quality and condition of your items. You must disclose the warranty type that the product comes with, especially for international musical instruments. To avoid issues and for smooth transactions, you should follow both the general guidelines and the specific guidelines set for the Musical Instrument category.

Want to try out Game Theory Repricing?

We offer all sellers a FREE 15-day trial!

Start my FREE TRIAL Today

Amazon has expanded its influence beyond the consumer market by addressing the growing needs of businesses and organizations for efficient procurement processes. This led to the creation of the Amazon Business platform, marking its entry into B2B eCommerce.

This platform represents a strategic innovation, leveraging Amazon’s expertise and infrastructure to cater to bulk purchasers or business buyers‘ unique needs. Since 2015, Amazon B2B has been offering a comprehensive choice of office supplies and other essential business needs. 

Amazon Business is a testament to the tech giant’s consistent commitment to meeting the diverse needs of its customers while driving innovation in the business sector. Should you aspire to engage in the Amazon Business Seller Program, here are key insights, statistics, and trends crucial for your understanding of Amazon B2B.

What Is Amazon Business?

Amazon Business is a platform tailored to serve the diverse needs of businesses and organizations, spanning from local enterprises to multinational corporations, educational institutions, nonprofit organizations, and government entities. Amazon B2B grants access to an extensive list of products, mirroring those found on Amazon.com, but with more focus on bulk purchases and specialized requirements of business buyers.

In a nutshell, Amazon Business aims to introduce bulk purchasers to a multitude of business sellers worldwide. streamlining procurement processes and ensuring access to a wide range of products tailored to the needs of the B2B market.

Benefits of Enrolling in the Amazon Business Seller Program

To engage in Amazon’s retail environment, sellers must create an Amazon Seller Central account. Likewise, would-be Amazon business selling partners aiming to operate within the Amazon Business platform must enroll in the Amazon Business Seller Program to create an Amazon Business account. This program provides various advantages to brand owners operating on the Amazon B2B platform, such as:

Access to Business Customers: The number one reason why business owners should consider becoming an Amazon Business seller is the platform’s customer base. Amazon designed a separate membership program called Business Prime, that Amazon B2B sellers can leverage. 

Selling on Amazon B2B gives you access to millions of business buyers, including small businesses, large enterprises, schools, hospitals, and government agencies. These Amazon Business customers have unique needs and purchasing behavior compared to individual consumers, which might fit your business. 

Bulk Pricing and Quantity Discounts: Amazon Business also allows business sellers to offer discounts to business buyers in the form of bulk pricing and quantity discounts. By implementing this pricing strategy, you can attract bulk purchasing customers, increasing order volumes and sales.

You can further refine your Amazon Business pricing strategy with the help of an AI Business Repricer to offer quantity discounts automatically across different tiers. Similarly, an AI Repricer can adjust prices as needed to ensure you offer the most competitive pricing to secure the Amazon Business Buy Box.

Enhanced Product Visibility: Products listed on Amazon Business are often prioritized in search results for business-related queries. This increased visibility in the Amazon B2B platform can help sellers reach a broader audience of business buyers actively searching for their products.

Access to Business Analytics: Amazon Business provides sellers with access to analytics and reporting tools. These insights allow sellers to track performance metrics, identify trends, and make data-driven decisions to optimize their Amazon B2B strategies.

Dedicated Customer Support: Amazon Business provides reliable customer support for business sellers, helping them navigate the unique challenges and opportunities of selling to business customers. Amazon Business sellers can receive assistance concerning account setup, product listings, and resolving business-related issues.

Efficient Delivery Services: Amazon B2B sellers can likewise leverage Amazon’s renowned delivery infrastructure. Amazon Business ensures prompt and convenient shipping for business orders through its multiple fulfillment centers and shipping partners worldwide, maintaining the reliable fulfillment service expected by business customers.

Support for Small and Diverse Enterprises: Amazon Business offers small and diverse businesses the chance to showcase their products to a larger market. If you are a qualified Amazon Business seller, you can compete with big corporations and major brands on the Amazon B2B platform.

Global Reach: Initially launched in the United States, Amazon B2B has expanded its presence to several other countries, including Canada, the UK, and Germany, ensuring that business sellers can have access to the international market. 

Amazon Business offers a versatile platform for businesses of all sizes to meet the demands of a diverse clientele across various industries.

Amazon B2B Market and Procurement Insights | Key Statistics

Since launching in 2015, Amazon Business has experienced significant development and transformation. With nearly a decade of operation, it becomes crucial to highlight pivotal milestones and essential statistics.  

Understanding these Amazon B2B milestones and statistics can provide valuable insights and guidance for Amazon Business sellers, aiding them in navigating the platform’s dynamic landscape and optimizing their strategies for success.

• After it was first introduced in the United States as a platform for business customers, Amazon Business expanded outside the US, branching into Canada, the United Kingdom, Germany, France, Italy, Spain, Japan, and India. (Source: Amazon Business)
• Amazon Business is the shopping destination of major companies, including 96 of the companies listed in the global Fortune 100. Currently, Amazon B2B has over 6 million active customers worldwide, contributing to the 10 billion annualized global sales of third-party sellers. (Source: Amazon Business)

• The Seattle-based company continues to invest in its Amazon B2B platform due to its significant growth potential. In Europe alone, Amazon B2B has seen impressive growth rates, with a compound annual growth rate of 25% from 2020 to 2022. (Source: eMarketer)
• Aside from the US and Europe, Amazon B2B is a popular marketplace in other countries. In particular, about 70% of B2B buyers in India, 47% in South Africa, and 46% in the UAE rely on Amazon Business for their significant procurement needs. (Source: Statista)

Procurement-Specific Insights

Here are significant findings from Amazon’s  2024 State of Procurement Data Report in partnership with KRC Research, providing Amazon B2B participants with more significant insights into procurement.

Top 5 Risks Facing Procurement (Next 1-2 Years):

• Costs and Budgets
• Markets and Supply Chain Volatility
• Security and Technologies
• Politics and Regulations
• Staffing Issues

Procurement Budget Projections:

53% of buyers anticipate higher purchasing budgets in 2024 compared to 2023.

Top 3 External Challenges in Procurement:

• Rising Costs for Purchases
• Preparing for Unexpected Economic Changes
• Working with Suppliers Unable to Support Digital Procurement Needs

Top Priorities in Procurement (Next 1-2 Years):

• Retaining and Developing Existing Talent
• Attracting or Hiring Top New Talent
• Reducing Costs in Purchasing
• Establishing or Refining Procurement Standards Across the Organization
• Building Resilient and Agile Supply Chains

Preferences in Purchasing from Certified-Seller Groups:

• 59% prefer sellers that adhere to sustainable practices.
• 40%  favor certified small businesses.
• 39%  opt for local businesses.
• 25% consider diversity-owned businesses.

Top 5 Purchasing Categories Business Procurement Handles:

• IT peripherals
• Semi-finished products and components
• Maintenance, repair, and operating items
• Finished goods or products
• Safety products

Important Purchasing Considerations for Buyers:

• The location where the products you purchase originate
• The HR policies and standards of the organizations you purchase from
• The type of transportation used to ship the products you purchase
• The Environmental, Social, and Governance or ESG policies of the organizations you purchase from
• The Diversity, Equity, and Inclusion (DEI) policies of the organizations you purchase from
• The route and the stops that the products you purchase make on their way to your organization

The key insights gleaned from procurement decision-makers and bulk purchasers allow you to make some adjustments favorable to your Amazon business. Additionally, other data relevant to Amazon’s growth and expansion reinforces Amazon’s mission to drive innovation and empower enterprises across the globe.

Amazon Business Embracing the AI Trend 

Artificial Intelligence (AI) is transforming procurement, enabling eCommerce businesses to enhance efficiency and drive informed decision-making. Business owners can extract insights from procurement data through artificial intelligence, aiding strategic planning and resource allocation. 

To capitalize on these advantages, Amazon has integrated AI technology into its business operations to ensure a seamless and convenient shopping experience for customers and sellers alike. 

Amazon acknowledges the significance of the “smart buying era” and its implications for procurement, as emphasized by Alexandre Gagnon, vice president of Amazon Business Worldwide, who stated, “At Amazon Business, we develop scalable solutions for customers and solve their biggest procurement challenges, and I couldn’t be more excited about the evolution of procurement.”

In addition to AI functions designed for shoppers’ convenience, the Amazon B2B program offers AI-powered features to enhance business sellers’ performance. Seller tools such as Amazon Repricer, Business Analytics, Business Guided Buying, and Amazon Business Spend Visibility leverage AI technology to optimize various aspects of sellers’ operations, empowering them to achieve greater efficiency and success on the Amazon Business platform.

AI Integration in Amazon Business

It is undeniable that Amazon Business and artificial intelligence are intertwined, particularly in how AI is utilized to enrich the platform’s offerings and enhance user experiences. Here are several examples of how Amazon B2B utilizes AI

Product Recommendations: Similar to its retail counterpart, Amazon B2B utilizes AI algorithms to analyze purchasing behaviors and preferences, providing tailored product recommendations to B2B customers. 

Search Optimization: Amazon B2B also utilizes AI algorithms to understand search queries better, returning relevant results even for complex or ambiguous customer search queries.

Personalization: AI enables Amazon Business to personalize user experiences based on past interactions, preferences, and industry trends. 

Supply Chain Optimization: AI algorithms are likewise used to optimize supply chain operations on Amazon Business, helping sellers better manage their inventory and shipping tasks. 

Data Analytics: Amazon also provides business sellers with AI tools to help them analyze vast amounts of data generated by transactions on Amazon Business, providing valuable insights into purchasing patterns, market trends, and customer behavior. 

Third-Party Integration: Amazon Business offers the option to integrate third-party AI software besides Amazon’s proprietary solutions. This enables business sellers to leverage external solutions to improve their operations, many of which are conveniently accessible through the Amazon Selling Partner Appstore.

Driving Innovation in B2B eCommerce

Amazon Business represents a strategic expansion of Amazon’s services into the business-to-business market, catering to the unique needs of business buyers worldwide. The Amazon B2B platform empowers brand owners and entrepreneurs to tap into a vast market while providing businesses with streamlined procurement solutions. 

Driven by a commitment to innovation and customer satisfaction, Amazon Business continues to shape the future of B2B eCommerce, leveraging AI technology to enhance user experiences and drive efficiency. As business customers navigate the evolving procurement landscape, Amazon B2B offers you an opportunity for a seamless and adaptable platform for success.

When it comes to inventory management, many online sellers trust InventoryLab. In this article, we will discuss how IL helps Amazon sellers improve the overall performance of their business. 

What is InventoryLab? 

InventoryLab is a software platform tailored for Amazon sellers, offering tools and solutions to efficiently handle inventory management, streamline workflows, and monitor profitability of the Amazon businesses.  

Benefits of Using InventoryLab for Amazon Sellers

InventoryLab offers a range of tools and features to assist Amazon sellers in various aspects of their business, including inventory management, accounting, and analytics. Using IL for your eCommerce business means access to its advanced features including the following: 

Inventory Management: IL is primarily known for its inventory management feature that allows sellers to track their inventory levels, and create shipments to Amazon fulfillment centers. Additionally, IL also helps sellers efficiently manage their stocks across multiple channels.

Listing and Labeling: IL helps sellers conveniently create and manage product listings on Amazon, including generating FNSKU labels for products.

Profit Analytics: Aside from listing and inventory management, IL provides detailed insights into sales, expenses, and profitability, allowing sellers to analyze their financial performance and make informed decisions.

Reports and Insights: InventoryLab offers a variety of reports, including profitability reports. IL also has analytics tools that help sellers understand sales trends and identify profitable items.

InventoryLab’s key advantage is its ability to simplify the complexities of selling on Amazon. This particular Amazon seller tool empowers online sellers, including Amazon FBA sellers, to run their businesses more efficiently and profitably.

How Does InventoryLab Work?

When you register with InventoryLab, all your Amazon inventory, including both active and inactive items, as well as sales data from the past 60 days, will be integrated into the software application. This process is enabled through InventoryLab’s integration with the Selling Partner API (SP-API), which securely connects to your Amazon seller account to ensure smooth data transfer.

Premium subscribers can easily synchronize all their Amazon data with IL by simply reaching out via email to request instructions. You should note that the syncing process may take up to 48 hours to complete.

Once your inventory has been successfully synchronized, Amazon sellers can enter their costs, supplier details, and purchase dates directly into IL. This step is vital as all financial reports, including sales transactions and profitability reports, depend on accurate input to provide sellers with valuable insights for informed decision-making.

InventoryLab Applications: Stratify, Scoutify, ScoutX, and Insights

To streamline the effective management and optimization of an Amazon business, InventoryLab provides sellers with multiple applications, namely Stratify, ScoutX, Scoutify, and Insights. Here’s a closer look at the important functions and benefits of each.

What is Stratify?

Inventory management is a crucial aspect of the Amazon business. As your business grows, more and more products need to be tracked, making the whole process more complex and time-consuming. In order to help Amazon sellers manage their inventory more efficiently, InventoryLab introduced the Stratify app. 

This specialized software solution offered by IL serves as a centralized platform to enhance operational efficiency and streamline tasks. Some of the key features of the Stratify app include the following: 

Inventory Monitoring: Stratify facilitates comprehensive monitoring and control of your Amazon inventory, including stock levels, product details, and listing status.

Listing:  Stratify helps sellers simplify the listing process on Amazon. Sellers can list products on InventoryLab that can be added to their Amazon Seller Central inventory data. Data feed from Stratify can take up to 70 minutes for your inventory data to be available in Seller Central.

Pricing: InventoryLab’s Stratify app also integrates repricing tools to help sellers adjust listing prices dynamically based on market dynamics. Thus, giving Amazon sellers a competitive edge when it comes to product pricing. 

Shipment Preparation: Amazon sellers can also prepare shipments effortlessly using Stratify, which aids in generating shipping labels, including options for 2D barcodes.

Accounting and Analytics: Sellers gain access to crucial accounting data, providing valuable insights into your financial performance.

In summary, InventoryLab’s Stratify app is designed to streamline inventory management and help Amazon sellers maximize their profits by providing detailed insights and analysis. 

What is Scoutify?

InventoryLab also has a mobile app that is designed mainly for Amazon resellers. Those who want to engage in Amazon retail arbitrage can use the Scoutify app. Scoutify is designed specifically for scouting products and can be used in conjunction with InventoryLab’s other tools, like Stratify. Utilizing this phone scouting application, Amazon sellers can:

• Scan the barcode of products using their smartphone’s camera.
• Assess the potential profitability of each item.
• Verify if they face any restrictions on selling an item.
• Gauge the competition by checking the number of other offers on the item.
• Review both past and current sales and purchase history of the item.

To help you maximize the functionalities of Scoutify, below is an overview of how you can use the scouting app. 

Scoutify is a valuable tool for Amazon sellers engaged in retail arbitrage or online arbitrage as it can provide real-time data and profit calculations.  Like any software product, it is essential to keep an eye on updates and user feedback to stay informed about its current features and performance.

What is ScoutX? 

ScoutX is a cutting-edge web-based product research tool designed for Amazon sellers to access critical data points for potential inventory items. It enables sellers to make informed decisions by providing insights into product sales rank history, analytics, and profitability. Below are ScoutX’s key features:

Instant Product Insights: ScoutX offers a convenient widget that succinctly presents crucial details concerning ASIN, Rank and Category, Variations, Buy Box, and more. 

Research Accelerators: ScoutX provides a curated set of icons linking to indispensable websites pertinent to product research. 

Google Sheets Integration: With ScoutX, product research has been more convenient with its Google Sheet integration, which allows you to directly incorporate products of interest into your Google sheet. Therefore, eliminating the hassle of platform switching and ensuring all critical information is centralized for easy access.

For sellers to add the items they have sourced into a sheet, the Google Sheets toggle must be turned on in the ScoutX settings and the Google account must likewise be connected to ScoutX. You can follow the steps below for Google Sheet integration.

STEP 1: Toggle “Google Sheets” to allow integration. 

Image Adapted from IL: Overview of ScoutX Page; Retrieved: March 16, 2024, From Support.IL

STEP 2: Click “Connect” to connect your Google account to ScoutX.

Image Adapted from IL: Overview of ScoutX Page; Retrieved: March 16, 2024, From Support.IL 

STEP 3: To add an item to a Google sheet, locate and click the “Add Item” button located next to the Research Shortcuts in ScoutX. A dropdown menu will appear and click “to Google Sheets.” 

Image Adapted from IL: Overview of ScoutX Page; Retrieved: March 16, 2024, From Support.IL

In essence, ScoutX offers a robust platform for product insights while simplifying the product research process for sellers. This IL application helps sellers save time when doing product research. 

Insights

Another popular feature of InventoryLab is Insights. With Insights, Amazon sellers can gain access to the Restock Report that showcases numerous data relating to sales history & forecast, inventory status, product data, and more. 

Image Adapted from IL: Restock Report – Overview; Retrieved: March 16, 2024, From Support.IL 

This feature can help sellers avoid stockouts or overstock to help maintain business efficiency. To access Restock Report, simply click the “Insights” tab on the top menu, and click the Restock Report from the dropdown menu as seen in the image above. 

InventoryLab Integration Capabilities

In addition to providing essential business solutions for Amazon sellers, InventoryLab stands out for its integration capability with diverse platforms and tools, effectively optimizing workflows and enhancing productivity. Notably, IL seamlessly integrates with Seller Snap, an advanced Amazon repricer. 

InventoryLab – Seller Snap Integration: Steps for Software Connection

To connect your InventoryLab and Seller Snap accounts, you must first enable Seller Snap integration in IL by following these steps:

STEP 1: Log in to your Inventory Lab account.

STEP 2: Go to the “INTEGRATION” page, which can be found under the “LIST” tab. 

STEP 3: Switch “ON” Seller Snap Repricer by toggling the switch.

Image Adapted from IL: Overview of Integration Page; Retrieved: March 16, 2024, From: IL Product Update Webinar

After activating the Seller Snap integration in InventoryLab, you should enable Inventory Lab integration in your Seller Snap account. To do so, you can follow the steps provided below:

STEP 1: Sign in to your Seller Snap account and select “STORE SETTINGS” within the “SETTINGS” menu.

STEP 2: Once clicked and redirected,  locate the “INTEGRATIONS” tab and select it.

STEP 3: Once you are on the integration page, look for the IL logo and click the “CONFIGURE” button underneath the logo. 

STEP 4:  When the button is clicked, a dialog box will pop up; switch on the IL integration.

STEP 5: Once toggled, a confirmation box will appear. To save settings, click the “CONFIRM” button. 

STEP 6: After clicking the confirm button, you should verify the software integration status. To do so, check the status indicated beneath the Inventory Lab icon. It should indicate “ON.”

Now that both software accounts are linked, you can leverage the software integration to efficiently oversee your pricing strategy, establishing minimum and maximum prices. The following video presentation will guide you through the process, ensuring clarity and ease of implementation.

InventoryLab Frequently Asked Questions (FAQs)

Who Should Use InventoryLab?

Amazon sellers looking to streamline their inventory management, product sourcing, and listing activities, and those in need of cost-per-unit tracking and automated Profit and Loss (P&L) reports can benefit from IL’s advanced features and functions.

InventoryLab primarily provides solutions to three major areas of concern for most Amazon sellers, mainly:

• Product Research
• Listing
• Bookkeeping/Analytics

Can You Use Bluetooth Scanner With Scoutify App?

Yes, Amazon sellers can use a Bluetooth scanner with Scoutify. You only need to pair the scanner with your mobile device to use it to scan items on the go. Some of the commonly used Bluetooth scanners by Inventory Lab users are the following:

• Scanfob
• KDC
• Unitech
• Eyoyo
• Nadamoo

How Much Does InventoryLab Cost?

Amazon sellers can have complete access to IL at $69.00 per month for the Base Plan, and $94.00 for the Base+Insights Plan. For those preferring an annual subscription, the price of the Base Plan is $690.00 annually, and the Base+Insights Plan at $690 billed annually plus an additional $25 per month.

Can You Cancel Your Subscription at Any Time?

Yes, Amazon sellers can cancel their subscriptions at any time. Additionally, users can still access IL until their current subscription period ends. 

Streamlining Amazon Selling for Greater Success

InventoryLab is a valuable tool for Amazon sellers, helping them manage inventory, streamline workflows, and boost profits. Through its various applications like Stratify and Scoutify, you can easily handle tasks like inventory management, product research, and pricing optimization. 

The added advantage of seamless integration with Seller Snap further enhances its capabilities, ensuring competitive pricing in real time.  Overall, InventoryLab simplifies the complexities of selling on Amazon, making it possible for sellers to gain a competitive edge over competitors and ultimately thrive in their Amazon business and the ever-evolving eCommerce landscape.

If you are an Amazon seller, an Amazon holiday calendar is necessary. It can help you improve your marketing campaign and holiday shopping preparations, schedule your social media posts, and anticipate holiday sales to prepare effective holiday promotions.

A well-scheduled plan helps ensure your online business runs smoothly and maximizes profits during high-traffic periods. In an industry like eCommerce, it is vital to stay ahead of the competition and take advantage of significant opportunities to reach more customers and drive sales.

Why an eCommerce Holiday Calendar For 2024 Matters 

A 2024 calendar with holidays aims to provide online retailers and eCommerce businesses with a comprehensive overview of key dates, holidays, important deadlines, and other relevant industry events in the upcoming months. 

By clearly understanding these key dates, online retailers and business owners can plan their promotions, sales, and marketing efforts to align with these events, taking advantage of increased consumer spending and maximizing sales and revenue. 

A 2024 calendar with eCommerce holidays also provides valuable insights into seasonal trends, such as the back-to-school shopping season and other important holiday shopping events. By understanding these trends, online sellers can make data-driven decisions about their product offerings and pricing strategies.

Overall, staying informed about the current events and trends in the eCommerce industry and their impact on consumer behavior is crucial for success in the eCommerce space. By keeping up with these key holiday shopping events, online retailers and eCommerce businesses can gain a competitive advantage that can help drive growth in sales.

Holidays and Activities to Consider in 2024: A Must-Know for Online Sellers

In 2024, it is vital for Amazon sellers and online retailers to stay ahead of the curve and stay organized. For your Amazon venture or any eCommerce business to succeed, you need to keep track of important events such as holidays, eCommerce conventions, and government deadlines that could impact sales and business operations, and these may include the following: 

January 2024 eCommerce Events, Celebrations & Holidays 

January offers a great chance for online sellers to dispose of some of their Q4 inventory of the previous year by providing discounts, bundles, or even rewards to attract consumers to sign up for a mailing list.

In particular, Amazon sellers can utilize this opportunity to start the year strong by offering discounts and targeting customers who are into New Year’s resolutions and the “New Year, New Me” mindset. For January, here were some of the eCommerce activities, celebrations, and holidays:

January 1: New Year’s Day

January 14-16: NRF 2024: Retail’s Big Show & Expo

January 15:  Martin Luther King Jr (MLK) Day

January 23-27: The Outdoor Retailer Snow Show

January 26: Australia Day

February 2024 eCommerce Events, Celebrations & Holidays 

Due to Valentine’s Day, February is often regarded as the month of love. Many consumers will be searching for gifts to give to their loved ones. As a seller, it is essential to be aware of popular holiday gifts such as sweets, cards, and flowers that consumers tend to buy for this gift-giving occasion.

Considering these products can make your marketing campaigns much easier. You can prepare your online store for holiday shopping events and cater to the needs of your target audience.

In addition to Valentine’s Day, merchants can increase their sales during the month by offering deals and discounts for other significant holiday shopping events listed on the eCommerce holiday calendar. As part of your social media campaign, you should create interactive social media posts to draw more consumers to your business. 

February 1: Start of Black History Month

February 2: Groundhog Day

February 11: Super Bowl Sunday 

February 13: Pancake Day (UK)

February 14: Valentine’s Day

February 17: World Random Acts of Kindness Day 

February 19: Presidents’ Day (US)

February 19:Family Day (Canada)

February 22: World Thinking Day

February 27: National Retro Day

March 2024 eCommerce Events, Celebrations & Holidays 

Spring is in the air, and as the weather starts to warm up, it is an excellent opportunity for Amazon sellers to promote seasonal items such as clothing, outdoor gear, and gardening tools as part of their Amazon marketing campaigns.

A 2024 calendar with holidays will likewise highlight Easter Sunday and St. Patrick’s Day. Both are important Christian holidays that online sellers and business owners can leverage to promote Easter-themed products, traditional Irish food, and beverages. You should mark on your calendar the Prosper Show, an event for advanced Amazon sellers, which will be held in Las Vegas.

For March, here are some of the activities, celebrations, and holidays you should mark on your eCommerce holiday calendar:

March 4-6: The Prosper Show

March 8: International Women’s Day

March 9: Ramadan begins 

March 10: Daylight Saving Time

March 15: Deadline to file S-Corps (form 1120-S) and for partnerships (form 1065)

March 17: St. Patrick’s Day

March 17-20: Shop Talk 

March 20: First day of spring

March 20:  International Day of Happiness 

March 21: World Poetry Day 

March 23: World Puppy Day

March 23: Earth Hour 

March 24-30: Holy Week

March 29: Good Friday 

March 31: Easter Sunday

March 31: Deadline to file 1099s, if you file electronically.

April 2024 eCommerce Events, Celebrations & Holidays 

Earth Day is also celebrated in April, allowing Amazon sellers to promote eco-friendly products and sustainable living. You can employ multiple marketing strategies for this month to drive sales to your business. 

One of the most effective marketing strategies to complement your other holiday campaigns is social media marketing. With consumers spending more time on social media, launching a social media marketing campaign can be beneficial to your business. 

For April, here are some of the eCommerce activities, celebrations, holidays, and tax deadlines you should mark on your sales calendar or eCommerce holiday calendar 2024:

April 1: April Fools’ Day

April 11: National Pet Day

April 15: World Art Day 

April 16-18: World Retail Congress

April 18: World Heritage Day

April 22: Earth Day

April 28: National Superhero Day (US)

May 2024 eCommerce Events, Celebrations & Holidays 

May is a busy month for online sellers, with Mother’s Day and Memorial Day being two of the most significant events. 

Mother’s Day provides an opportunity to promote gifts and products that will showcase love and gratitude towards mothers and caregivers. Memorial Day, on the other hand, is a time to remember and honor the sacrifices of the men and women who have served in the military.

Additionally, if you wish to discover what works for your business, you can join the Seller Summit 2024. This workshop-based event aims to help you grow your Amazon business and will be held in Florida. Similarly, you can join the White Label Expo in Las Vegas.

For May, here are some of the eCommerce activities, celebrations, and holidays you should mark on your 2024 eCommerce holiday calendar:

May 1: Labor Day in China 

May 4: National Fitness Day 

May 4: Star Wars Day (“May The Fourth be with You”)

May 5: World Laughter Day 

May 5: Cinco de Mayo (US)

May 5: African World Heritage Day

May 6: Early May Bank Holiday (UK)

May 8-9: White Label Expo

May 12: Mother’s Day

May 14-16: Sellers Summit 

May 17: World Baking Day

May 25: National Wine Day  

May 27: Memorial Day

May 27: Spring Bank Holiday (UK)

May 30: National Creativity Day  

June 2024 eCommerce Events, Celebrations & Holidays 

June is an excellent opportunity for online sellers to promote Father’s Day gifts, as well as products related to summer activities such as barbecuing, gardening, and camping. 

Furthermore, you can also take advantage of this month’s activities by establishing a network and learning more about the retail industry. Although not a public holiday, you can attend the Retail Innovation Conference and Expo to be held in Chicago and the eCommerce growth conference held in New York.

For June, here are some of the eCommerce activities, celebrations, and holidays you should mark on your eCommerce holiday calendar 2024:

June 1: Pride Month begins 

June 4-6: Retail Innovation Conference and Expo

June 11-13: Commercenext 

June 14: Flag Day

June 16: Father’s Day 

June 19: Juneteenth

June 21: First day of summer 

July 2024 eCommerce Events, Celebrations & Holidays  

July is a great opportunity for online sellers to promote Independence Day sales, especially since it is a major holiday.  Customers will be looking for products to celebrate the holiday, such as flags, decorations, and patriotic-themed clothing.

For July, here are some of the eCommerce activities, celebrations, and holidays you should mark on your eCommerce holiday calendar 2024:

July 1: Canada Day 

July 1: Wimbledon Tennis Championship starts 

July 2: Made in the USA Day 

July 4: Independence Day (US)

July 6: International Kissing Day

July 7: Global Forgiveness Day

July 7: World Chocolate Day

July 9-10: Amazon Prime Day*

July 14: Bastille Day (France – National Holiday)

July 21: National Ice Cream Day (US)

July 30: International Friendship Day

*Historically, Amazon Prime Day has taken place in July. Prime Day 2023 was on July 11 and 12, and the preceding year on July 12 and 13. Based on this pattern, Prime Day 2024 is likely to happen around mid-July, possibly around July 9 and 10, as previous Prime Day events occurred on Tuesdays and Wednesdays. However, the exact date is still uncertain, and Amazon has yet to announce its exact date. 

August 2024 eCommerce Events, Celebrations & Holidays 

Compared to other months, August is a relatively slower month for eCommerce. However, online sellers can maximize their marketing campaigns with back-to-school sales, summer clearance events, and National Sisters Day promotions.

You can also take advantage of another eCommerce-related conference designed to help you increase the profitability of your business. eTail’s eCommerce and omnichannel conference will be held in Boston. 

For August, here are some of the eCommerce activities, celebrations, and holidays you should mark on your eCommerce holiday calendar:

August 4: National Sisters’ Day (US)

August 8: International Cat Day

August 9: National Book Lovers’ Day (US)

August 12-15: eTail eCommerce Conference

August 19: World Photography Day 

August 19: World Humanitarian Day 

August 21: World Senior Citizens’ Day 

August 26: International Dog Day 

August 26: Summer Bank Holiday (UK)

September 2024 eCommerce Events, Celebrations & Holidays 

September is a busy month for eCommerce, with Labor Day being one of the most significant events. Labor Day provides an opportunity to promote end-of-summer sales, clearance events, and back-to-school products.

For September, here are some of the eCommerce activities, celebrations, and holidays Amazon sellers should mark on their eCommerce holiday calendar 2024:

September 2: Labor Day (US & Canada)

September 5: National Football League (NFL) season begins 

September 8: International Literacy Date 

September 8: Grandparents’ Day

September 10: World Suicide Prevention Day  

September 11: Patriot Day 

September 13: Positive Thinking Day 

September 21: Oktoberfest Begins 

September 22: Last Day of Summer Season

September 27: World Tourism Day

September 30: International Podcast Day 

October 2024 eCommerce Events, Celebrations & Holidays 

October is an excellent opportunity for online sellers to promote Halloween costumes, decorations, and spooky merchandise. Columbus Day is also celebrated in October, allowing sellers to offer more discounts and promotions.

For October, here are some of the eCommerce activities, celebrations, and holidays online retailers should mark their eCommerce holiday calendar 2024:

October 1: International Coffee Day 

October 1: World Vegetarian Day

October 4: World Animal Day 

October 5: World Teachers’ Day (UNESCO)

October 14: Canadian Thanksgiving Day 

October 10: World Mental Health Day 

October 14: Indigenous Peoples’ Day (US)  

October 14: Columbus Day (US) 

October 16: World Food Day

October 31: Diwali

October 31: Halloween 

November 2024 eCommerce Events, Celebrations & Holidays 

November is a busy month for eCommerce, with Amazon Black Friday as one of the year’s biggest shopping events. Amazon sellers can capitalize on these holiday shopping events by offering customers discounts, promotions, and special deals.

It is the best time to pump up your marketing campaigns, especially Black Friday social media posts, to drive sales. As part of your marketing efforts, you can also introduce a free shipping campaign for the month of November.

For November, here are some of the eCommerce activities, celebrations, and holidays Amazon sellers should mark on their eCommerce holiday calendar to improve their marketing efforts:

November 1: Start of National Native American Heritage Month

November 3: Daylight Saving Time ends

November 11: Veterans Day and Singles’ Day

November 11: Remembrance Day (Canada – National Holiday)

November 13: World Kindness Day

November 28: Thanksgiving (US – National Holiday)

November 29: Black Friday

November 30: Small Business Saturday

December 2024 eCommerce Events, Celebrations & Holidays 

December is the busiest month of the year for eCommerce, with the holiday season being a critical period for online shopping. Cyber Monday, Hanukkah, Christmas, and New Year’s Eve are some of the most significant December events, providing sellers an opportunity to promote gift-giving products, decorations, and seasonal merchandise.

As part of your marketing calendar, you should remember to boost your social media marketing for the month of December. Since Christmas is not only this month’s major holiday, you should widen your marketing campaign to include other target holidays of consumers.

For December, here are some of the eCommerce activities, celebrations, and holidays you should mark on your 2024 eCommerce holiday calendar:

December 1: World AIDS Day

December 2: Cyber Monday

December 3: Giving Tuesday  

December 3: Make a Gift Day (US)

December 25- Jan. 2: Hanukkah

December 9: Green Monday

December 21: Super Saturday

December 22: First day of winter 

December 24: Christmas Eve

December 25: Christmas

December 26: Kwanzaa begins

December 26: Boxing Day (Canada)

December 31: New Year’s Eve

Maximizing Sales With the Help of an eCommerce Calendar

The 2024 calendar with holidays is a vital resource for Amazon sellers and online entrepreneurs. It gives them an overview of key dates and events that can impact consumer behavior and sales. 

This 2024 calendar with holidays allows business owners to carefully plan their strategies and take advantage of increased consumer spending during holidays and peak seasons. Online sellers can stay ahead of the competition by anticipating changes in consumer behavior by identifying upcoming holidays and celebrations. 

From an Amazon seller’s perspective, anticipating shifts in consumer behavior and trends enables sellers to coordinate their strategies with significant events and holidays, such as Christmas, Amazon Prime Day, Amazon Black Friday, and Cyber Monday. 

Overall, the 2024 eCommerce calendar is essential for an Amazon business that wants to remain competitive and succeed in today’s fast-paced and ever-evolving online marketplace. While the events and holidays listed are not exhaustive, they provide a solid foundation for businesses to plan and prepare for the year ahead.

Before the advent of telephone-based businesses in the 1960s, both sellers and customers were typically left to solve their concerns about a product or inventory item. However, as suppliers and manufacturers recognized the impact of excellent customer support on their ROI, a new era of support was introduced. 

With the current Amazon setup, seller support is not only limited to telephone-based support. Numerous platforms have been introduced for third-party merchants to reach out. Hence, decreasing the necessity of a direct Amazon seller support phone number. 

Social media, forums, review sites, and application-based platforms are readily available to help sellers with their queries and concerns. 

Understanding The Role of Amazon Seller Support 

Amazon is conscious of the significant contribution of sellers in providing a great shopping experience for consumers worldwide. The tech giant strives to provide Amazon sellers with a successful online platform, which led to the creation of Amazon Seller Support. 

The seller support team spearheads the creation of tools and programs that aim to enhance the Amazon seller experience. This organization comprises diverse members who engage sellers and assist them with their queries via Amazon Seller Central and other platforms. 

The seller support team mainly includes:

• A tech team that develops seller self-help tools
• Seller associates that help third-party merchants with their platform operations
• Leaders who are responsible for the creation of systems and business processes to help daily merchant performance

How Can the Seller Support Team Assist You?

When it comes to platform technical issues, the seller support team is the best place to start. When contacting the seller support team, you should manage your expectations. 

The Amazon Seller Support Team can assist with technical issues. In particular, you may contact the seller support team if you need help with the following:

• When you have a problem accessing your Amazon Seller Central account
• When you need assistance with uploading inventory feeds
• When you need answers to general Amazon Seller Central account questions

You must understand that numerous teams are working at Amazon, from warehousing to advertising. If the Amazon FBA seller support team is not the most appropriate team to handle your concern, they are more than happy to direct you to the correct department. 

Contacting the Amazon Seller Support Team 

To get in touch with Amazon’s Seller Support Team, the primary way is through your Seller Central account. Once logged into your Amazon Seller account, follow these simple steps to contact Amazon Seller support:

STEP 1: Once logged in to your Amazon account, click on the HELP menu in the page’s upper right corner.  Afterward, a drop-down menu will appear, click Get Help and Resources.

Image Adapted from Seller Central: A screenshot (cropped) of Seller Central Help Page; Retrieved: Feb 27, 2024, From https://amzn.to/2TeJxO5

STEP 2:   After clicking the Get Help and Resources tab, you will be redirected to the Amazon Help page. Once redirected, you can select an issue you want to be resolved.  

Image Adapted from Seller Central: A screenshot (cropped) of Seller Central Help Page; Retrieved: Feb 27, 2024, From https://amzn.to/2TeJxO5

Alternatively, if the Amazon issue is not included in the options provided above, you can also describe your concern by clicking the “My Issue is Not Listed,” a text box will appear where you can thoroughly describe your concern.

Image Adapted from Seller Central: A screenshot (cropped) of Seller Central Help Page; Retrieved: Feb 27, 2024, From https://amzn.to/2TeJxO5

STEP 3: Once you select CONTINUE, you will be directed to a different page where you can choose the category that is most relevant to your Amazon issue to refine your concern further. 

Image Adapted from Seller Central: A screenshot (cropped) of Seller Central Help Page; Retrieved: Feb 27, 2024, From https://amzn.to/2TeJxO5

STEP 4: Once you have chosen a relevant category concerning the issue at hand, a contact form will be generated. Simply scroll down on the same page. In the contact form, you can give your email or phone number so that Amazon Seller Support can contact you regarding your submitted Amazon issue. Another option is to utilize their chat, a relatively new contact method to reach seller support. 

Image Adapted from Seller Central: A screenshot (cropped) of Seller Central Help Page; Retrieved: Feb 27, 2024, From https://amzn.to/2TeJxO5

After you have submitted your concern, a member of the seller support team will respond to your issue and provide the appropriate assistance you need.

What is the Amazon Seller Support Phone Number? 

The Amazon Seller Support phone number is a highly searched contact number online. However, there is no direct seller support phone number available. 

Sometimes, Amazon sellers mistakenly call 00 1 206-922-0880 (International) or 1-888-280-4331 (USA), which is actually a dedicated customer service number for Amazon shoppers. When asked about their direct Amazon Seller Support phone number, Amazon advises sellers to contact Seller Support via the online platform. 

To contact Seller Support directly we will need to ask that you use the link we provided earlier. Once you have filled in your details, a member of our Team will get in touch. -Rebecca

— Amazon Help (@AmazonHelp) July 14, 2021

Amazon Help provides an additional channel for both customers and sellers to engage with Amazon support. This service is accessible through various social media platforms like Twitter and Facebook, facilitating convenient communication between users and Amazon’s support team.

However, in contrast to previous years when sellers would typically use a contact form to reach out to seller support via social media, Amazon now encourages sellers to directly access their Seller Central account and utilize the help center for assistance.

Image Adapted from Seller Central: A screenshot (cropped) of Seller Central Help Page; Retrieved: Feb 27, 2024, From https://amzn.to/2TeJxO5

Best Practices When Communicating With the Seller Support Team

When submitting a Seller Central form, you should observe the following:

• Be Clear

When communicating your concern or issue relating to your Amazon business, you should explain it clearly. Provide specific details of your concern to the seller support team. 

• Be Precise

Be precise and yet concise when giving information about the issue you have encountered.

• Be Direct

It is essential to be straightforward when explaining your concern. Avoid straying from the topic since including unnecessary or irrelevant details may cause your email to be redirected to other departments.

• Be Logical

When sharing your thoughts via email, you should express them logically, coherently, and in short sentences. This will help any Amazon seller support associate to understand your concern easily. Thus, avoiding misinterpretation. 

• Be Honest

Last but not least is honesty. You should be honest when sharing details of your concerns. No point lying to an associate, for it will only delay resolution or even worsen your current situation. 

Specific Guidelines for Contacting Selling Partner Support

In addition to adhering to the best practices for communicating with the Amazon seller support team, it is crucial to observe Amazon’s specific guidelines when engaging with seller support. This ensures Amazon can offer timely and accurate support for your business-related issues.

Review Case Log: Prior to contacting the Amazon seller support team, spend some time examining your case log in Seller Central.  Reviewing case logs helps you avoid opening unnecessary cases and allows you to check the status of existing ones. If your query is urgent, ensure to mark it as such to expedite the process.

One Case per Issue: For efficient resolution, it is recommended to open just one case per issue. This approach guarantees your concern is addressed promptly by the relevant seller support team and prevents the confusion or hold-ups that multiple issues in one case might cause.

Avoid Duplicate Cases: If you already have a case under review addressing a specific concern, refrain from opening another case for the same matter. Submitting duplicate cases can lead to redundant efforts; thus, prolonging the resolution process.

Adherence to Policies: Understand and adhere to Amazon’s policies when seeking seller support. Requests that conflict with these policies may be declined by Amazon to uphold the integrity of its platform. 

Request Case Extension: If you require additional time to respond to a follow-up email or case query, you can request an extension. It ensures that your concerns are addressed thoroughly without the risk of premature closure due to time constraints.

Use Amazon Seller Tools to Your Advantage 

Amazon seller problems often stem from insufficient planning and the lack of effective tools. To avoid or mitigate Amazon business problems, you should use reliable Amazon seller tools for your business’s success.

• Listing Optimization Tool

Leveraging optimization tools for your listing is essential to achieve a higher ranking on the search result pages.  There are available services online that can help you with your keyword research, image & video presentation, and other things related to listing optimization. 

• Repricing Tool

With the help of an automatic Amazon repricing software, you can increase your chances of winning the Amazon Buy Box. With a competitive edge when it comes to price wars, your sales performance will significantly improve.

• Product Research Tool

Another important seller tool that Amazon sellers should consider is a product research tool. This tool will help you avoid ordering slow-moving inventory items. Thus, potentially avoiding unnecessary expenses in the form of warehouse storage fees. 

Obey Rules, Avoid Account Issues

As an established eCommerce platform, Amazon has its own set of rules and guidelines. Beyond employing tools for listing optimization and business enhancement, you should also take note of Amazon policies to avoid future complications.

Some of the issues encountered by sellers are often caused by non-compliance with these guidelines. To avoid wasting your time and effort resolving avoidable issues, ensure to familiarize yourself with the rules set by Amazon.

Valentine’s Day: A Brief Background 

Valentine’s Day is said to have originated from the Lupercalia celebration that takes place annually in the middle of February. The festival was then Christianized by Pope Gelasius I, who dedicated it to Saint Valentine, hence its current name. 

The holiday became widely recognized and celebrated in the 18th and 19th centuries, emphasizing gift-giving as an expression of love and affection. These gifts are meant to show fondness and gratitude for the person receiving them.

Valentine’s Day Sales in Numbers 

Valentine’s Day is another avenue for sellers, especially Amazon sellers, to increase their revenue in the first quarter of the year. According to the National Retail Federation, Valentine’s Day spending is expected to reach nearly $26 billion in 2023. 

Consumers are expected to allocate an average of $192.80 for the occasion, a $17 increase from previous years. Historically, consumer spending for Valentine’s Day gifts has increased, averaging around $163 since 2017. Such an allotment will likely drive Valentine’s Day sales. 

Source: Adapted from NRF’s Annual 2023 Valentine’s Day Spending, Jan 24, 2023

What Products Should You Sell for Valentine’s  | Great Gift Ideas Valentine’s Day

Being aware of popular Valentine’s Day gift items sought by consumers on eCommerce sites like Amazon can give you an edge in your Valentine’s Day sale activities. Additionally, having such information can help refine your Valentine’s Day promotion ideas. Here are some of the go-to gift shopper’s purchases during Valentine’s Day. 

Flowers  

Valentine’s Day is definitely the number one holiday for floral purchases. According to the Society of American Florists, Valentine’s Day accounts for roughly 28% of annual floral sales. To capitalize on the heightened demand for flowers during Valentine’s Day in 2024, your eCommerce store can offer complementary products that pair well with such gifts. To generate sales, you can bundle greeting cards, scented candles, and decorative or personalized vases. 

Confectionery (Chocolate & Candy) 

Confectioneries are some of the items that are highly purchased during Valentine’s Day. The American consumer considers chocolate and candy their perfect way to celebrate Valentine’s Day, which is why the Valentine’s Day season represents about $4 billion in confectionery sales annually.

Teddy Bears 

Another high-profit niche you can sell during Valentine’s Day 2024 is a teddy bear. A teddy bear is a popular gift to significant others during Valentine’s Day because it connotes the feeling of warmth and love. Furthermore, teddy bears complement other notable Valentine’s Day gifts, such as chocolates and flowers.  

The growth of eCommerce has fueled the development of the teddy bear industry. By 2031, its global industry value is estimated to reach up to $9 billion and is projected to have a Compound Annual Growth Rate (CAGR) of 4.3%. One of the ways to maximize sales for this particular product is to offer custom texts on the teddy bear itself. 

Beauty Products

Beauty products are another go-to product you can list in your store for Valentine’s Day 2024. Over the past years, beauty products have been highly requested gifts, especially among women. Some of the top-selling beauty products on Amazon today include but are not limited to hydrating serum, hair strengthening oil, false lash, makeup remover, and more. 

Fashion and Apparel 

Online retailers should include the fashion and apparel category in their preparations for Valentine’s Day 2024. With the consistent increase of eCommerce spending observed in the fashion and apparel products from the first week of February 2022 to 2023, there is a high probability that consumers will invest more in these items during Valentine’s Day 2024.

Valentine’s Day Marketing Strategies to Win Shoppers’ Hearts

If you wish to improve your sales performance in the first quarter of the year, you should take the necessary steps to improve your Valentine’s Day campaign. Here are some Valentine’s Day marketing ideas you can implement to give you a headstart for your eCommerce business. 

Valentine’s Day Interactive Social Media Post

One of the best ways to capture shoppers’ attention this Valentine’s Day is to create engaging social media posts. Try to create interactive social media posts that will entice your audience to participate. 

Asking people on social media what Valentine’s Day gift they wish to receive is a good marketing strategy. A simple survey question or contest will give your followers a reason to interact with your post. Thus, keeping social media engagement at the forefront of your marketing campaign. 

Valentine’s Day Gift List

Providing Valentine’s Day 2024 gift ideas on your online store or social media can benefit last-minute shoppers. Giving shoppers thoughts on what to buy for this Valentine’s Day 2024 is a good marketing strategy, especially if such a Valentine’s Day gift list is centered around your products. 

This Valentine’s Day marketing idea will improve your Valentine’s Day sales performance and your inventory movement, allowing you to highlight slow-moving products.

Valentine’s Day Product Bundles 

Another marketing idea that can help increase your sales and improve inventory movement is product bundling. This tested and proven strategy works for online retailers, including Amazon sellers. 

By grouping your inventory items together, you can make Valentine’s Day shoppers buy more than one product during a single purchase. Thus, increasing your average order value. For example, you can bundle chocolates with flowers and jewelry with greeting cards.

Such a marketing strategy is so effective that Amazon has even incorporated it on its own platform, as observed in its “frequently bought together” or “buy it with” section.

Valentine’s Day Video Marketing 

Around 96% of marketers view video as an essential part of their marketing strategy. Video marketing will not only improve brand awareness but also give shoppers a better understanding of your product. 

Nowadays, online sellers no longer have to produce their own marketing videos from scratch, as online services now cater to this requirement. To save the extra cost on online service, you can leverage user-friendly online video creator tools so businesses can easily create professional-looking videos without needing extensive time and expertise. The lack of time and expertise are no longer valid excuses for not creating a marketing video for your brand.

If you wish to increase your Valentine’s Day sales, you should consider using video for product marketing.

Valentine’s Day Direct Marketing Tactics 

Another Valentine’s Day marketing method you should consider for this Valentine’s Day 2024 is direct marketing. Direct marketing approaches such as SMS and email marketing enable you to promote your products directly to consumers. 

Additionally, direct marketing, once done correctly, enables you to target potential buyers efficiently and offer a more personalized message. It is also generally considered to be low cost while providing high ROI. 

Valentine’s Day Influencer Marketing

In addition to your social media campaign, you can expand your audience reach by collaborating with online influencers from various social media platforms. Influencer marketing is an effective strategy to help your brand or product reach more demographic-specific consumers. Influencers can promote your product and entice loyal customers to your business with relevant content.

Valentine’s Day Sponsored Ads 

If you sell on the Amazon marketplace, you can use Amazon Sponsored Ads to enhance engagement and sales conversion for the upcoming Valentine’s Day season. Sponsored Ads serve as advertising tools that enable sellers to boost the visibility of their products and enhance brand awareness, particularly during the period when Valentine’s Day spending occurs. Notable Amazon advertising options encompass Sponsored Products and Sponsored Brands.

Offer Competitive Prices for Valentine’s Day Shoppers 

Pricing defines the value that a product is worth, and the price is adjusted to a particular value suitable to both seller and customer. The price you associate with your product or brand can likewise serve as a marketing tool to help improve your Valentine’s Day sales.

To have an effective Valentine’s Day marketing campaign, you should also consider product pricing. No matter how great your marketing strategies are, if the price is not competitive, potential customers may lose interest in your product or brand.

In order to offer competitive prices for your eCommerce store, you need to research your competitors and understand their pricing behavior. However, not everyone has the resources to do so.

To overcome this challenge, online sellers use repricing software to keep pace with changes in demand for price adjustments. Specifically, high-volume Amazon sellers employ AI-powered Amazon repricers to adjust their listing prices to a more competitive level.

Maximize Marketing Strategies for Optimal Results

Valentine’s Day marketing strategies should not be used separately but rather in combination to enhance the chances of successful Valentine’s Day marketing campaigns. Combining different approaches can improve your Valentine’s Day marketing idea and overall sales performance during the Valentine’s Day event. 

Moreover, it is crucial to consider past data in any marketing strategy, as it provides insight into what was effective and what was not. It can help you identify mistakes and guide you towards successful marketing tactics, leading to a better outcome in your current Valentine’s Day marketing efforts.

The upcoming Amazon fee changes are brought about by multiple factors affecting Amazon’s business operations and the eCommerce industry in its totality. The new Amazon fees for 2024 are designed to motivate sellers to utilize the platform’s services to benefit all parties involved, facilitating faster deliveries and ensuring efficient use of space in Amazon fulfillment centers.

Amazon Fee Changes in 2024 | Summary 

As Amazon continues to invest in technology, infrastructure, transportation, and people in order to innovate its services, additional costs are bound to be incurred. The changes to Amazon fees are largely focused on fulfillment, referral, storage, unit sales, and returns processing.

As an overview of the impact of these changes in Amazon fees, an average increase of $0.15 in fees per unit sold is to be expected by Amazon sellers. However, Amazon emphasizes that such an increase is “significantly less than other logistics providers.”

To further enlighten sellers on the changes in Amazon selling fees this year, here are some core fee adjustments to be implemented in 2024. 

Amazon Referral Fees Update for 2024  

Starting January 15, 2024, there will be some changes in Amazon referral fees for apparel products, while other referral fees will remain unchanged. Apparel products priced at a certain level will be updated.

• For items under $15, Amazon will reduce referral fees to 5% instead of 17%.
• For items between $15 and $20, Amazon will decrease referral fees to 10% instead of 17%.

As mentioned, referral fees for other Amazon products will remain unchanged. You may refer on the table below for the referral fees of specific Amazon categories:

Source: Adapted from Seller Central – “Referral fee rates,” Jan 24, 2024.

FBA Fulfillment Fees (Excluding Apparel)

On February 5th, 2024, the new granular rate cards for standard-sized products and large bulky & extra-large size tiers will take effect. Moreover, starting April 15th, 2024, FBA fulfillment fee rates for the aforementioned size tiers will be implemented. 

To better understand the FBA fulfillment fees in 2024, you may refer to the chart below. 

Source: Adapted from Seller Central – “Table 1. FBA fulfillment fees (excluding Apparel),” Jan 24, 2024.

Source: Adapted from Seller Central – “Table 2. FBA fulfillment fees (excluding Apparel),” Jan 24, 2024.

Source: Adapted from Seller Central – Table 3. FBA fulfillment fees (excluding Apparel),” Jan 24, 2024.

Inbound and Outbound Fee Changes

The new inbound placement service fee aligns with the changes in Amazon seller fees for 2024. Starting March 1st, 2024, there will be an inbound placement service fee for standard and Large Bulky-sized products. The standard-sized products will have an average fee of $0.27 per unit, whereas Large Bulky-sized products will have an average fee of $1.58 per unit.

The implementation of this inbound placement service fee will commence 45 days after the products are received. It means that Amazon will start charging sellers inbound placement fees on April 15th, 2024. For reference, you can check the table below.

Source: Adapted from Seller Central – “FBA inbound placement service fee,” Jan 24, 2024.

Source: Adapted from Seller Central – “FBA inbound placement service fee,” Jan 24, 2024.

To minimize or eliminate fees associated with inbound placement services, Amazon recommends opting for the “Discounted” FBA inbound placement service, provided your shipping plan meets the criteria. This choice will significantly reduce or completely eliminate fees for dispatching your inventory to various inbound locations within the Amazon network.

In relation to inbound fees, effective March 1, 2024, Amazon will introduce an inbound defect fee. This particular Amazon fee will cover shipments delivered to the wrong fulfillment center or deleted and abandoned shipments. The below outlines the per-unit inbound defect fee amount. 

Source: Adapted from Seller Central – “Inbound defect fees,” Jan 24, 2024.

For outbound products, sellers will also observe a reduced FBA fulfillment fee rate of $0.20 per unit for standard-sized products and $0.61 per unit for large bulky-sized products for large bulky-sized products. 

Another fee update relating to fulfillment fees includes a fulfillment fee discount ranging from $0.04 to $1.32, depending on item size and weight, for eligible products in the Ships in Product Packaging (SIPP) program. 

Accordingly, items certified as SIPP will automatically receive lowered FBA fulfillment fees on each certified unit shipped. You may refer to the table below for the allotted discount per SIPP-certified unit in 2024. 

Source: Adapted from Seller Central – Jan 24, 2024.

Inventory and Storage Fee Changes

Amazon recommends that sellers using Fulfillment by Amazon ensure they have a healthy inventory level to minimize order fulfillment costs, including shipping costs.

In an effort to promote healthy inventory levels among third-party sellers, Amazon is introducing a low-inventory-level fee for standard-sized products. As per Amazon, the new low-inventory-level fee “applies if you carry consistently low levels of inventory relative to unit sales.” The said fee is set to be implemented on April 1st, 2024, and for guidance may refer to the table below.

Source: Adapted from Seller Central – Jan 24, 2024.

In relation to storage fee updates, Amazon indicated that non-peak monthly storage for standard-size product fees will be reduced. Amazon FBA sellers can expect a non-peak monthly inventory storage fees reduction to an average of $0.09 per cubic foot, effective April 1st, 2024. On the other hand, monthly storage fees for non-standard sizes will remain unchanged. 

Furthermore, Amazon will also be introducing more granular fee tiers to the storage utilization surcharge primarily affecting professional sellers. 

Source: Adapted from Seller Central – Jan 24, 2024.

Amazon FBA Fees 2024 for Removal, Disposal and Liquidation

Starting February 5th, 2024, Amazon will implement changes to its removal and disposal order fees. It is worth noting that, for Amazon sellers who place removal or disposal orders before February 5, 2024 the new fees won’t apply. For reference, you can check the table below for the updated 2024 Amazon FBA removal and disposal fees: 

Source: Adapted from Seller Central – “FBA removal, disposal and liquidation order fee changes,” Jan 24, 2024.

Amazon Returns Processing Fee Updates

Starting June 1st, 2024, returns processing fee will be implemented for high-return rate products in all categories, except apparel and shoes. This Amazon fee update is intended to address operational costs and reduce waste. You may refer to the 2024 returns processing fee table below. 

Source: Adapted from Seller Central – “Returns processing fee,” Jan 24, 2024.

Final Thought

The upcoming Amazon fee changes are relatively minimal, but will definitely affect the average fees paid by sellers. It’s crucial to thoroughly assess these fee increases in the context of your profit margins. The use of Amazon seller tools like an Amazon FBA calculator and an Amazon repricer can prove invaluable in effectively navigating these changes.

However, with an increased volume of Amazon orders due to the influx of shoppers, Amazon returns are to be expected. You might experience product returns, especially during the peak holiday shopping season. For that matter, it would be beneficial for sellers to familiarize themselves with Amazon return policies.

A Closer Look Into Retail Industry Customer Returns  

Online purchases from any eCommerce store, including Amazon, come with their own set of challenges leading to product returns. Accordingly, eCommerce return rates are estimated to rest at around 20-30%, which is 2x to 3x higher than in-store purchases. 

A recent survey highlighted clothing as the most returned online purchase, followed by other products and categories highlighted below:

According to the National Retail Federation, last year’s holiday product returns amounted to $171 Billion, and out of the said amount, $17.3 Billion were due to fraudulent returns. Accordingly, most retailers experienced return fraud in the form of:

Top Reasons That Drive Customer Product Returns  

Understanding the dynamics behind product returns is crucial, especially in eCommerce. To better grasp the reasons for product returns, here are some of the factors influencing consumers to return their online purchases. 

Incorrect Product Delivered

One of the reasons for product returns is receiving a different product from what customers actually ordered. Despite having a sophisticated fulfillment system, Amazon occasionally sends wrong packages to customers. This incorrect product shipment may result from inventory mistakes, including picking and packing of orders. 

Mismatched Items Shipped Item Different From the Description 

When selling on Amazon, you should be cautious in encoding product descriptions for each listing, especially if you have multiple variations for a single product. Online shoppers typically return orders that do not match the product descriptions or images on the website, leading to dissatisfaction and mistrust.

Size and Fit Issues

As mentioned earlier, clothing is often cited as one of the product categories experiencing product returns. The reason behind this is usually associated with fitting or sizing issues. Size discrepancies or poor fitting leads customers to return purchased items, which is why charts and detailed product information are crucial.

Order Quality Issues

Damage or defective items is another reason why Amazon shoppers return their orders. It usually occurs for products that require assembly or those electronics-related. Quality control and accurate product descriptions are essential to avoid such an occasion of Amazon returns. 

Late Delivery

Shipping delivery period is crucial for any online retail business, for any delay may prompt customers to return their orders as they may no longer need the item by the time it arrives. 

Damaged in Transit

Items can also be damaged while in transit, leading to product returns. In order to minimize such a concern, you should secure the product package and partner only with reliable carriers or logistics companies. 

Price Comparison Shopping

Price comparison is another reason why customers tend to return their orders. They will likely return their orders once they find a more competitively priced item online. Even though Amazon no longer offers price matching, shoppers may resort to providing inaccurate or false justifications for their returns in such cases.

To address this issue, implementing price optimization can be helpful for your business. Amazon sellers can take advantage of Amazon repricers or AI repricing software to automate price adjustments.

In order to avoid or minimize instances of Amazon shoppers returning their orders, it is essential to effectively manage aspects of the business that you can control, such as pricing, product listing, and product quality. Nevertheless, if returns become unavoidable, becoming well-acquainted with Amazon’s return policy can be a valuable resource for efficiently handling product returns.

Essential Insights into Amazon FBA’s Return Policy

To better handle FBA product returns, you should familiarize yourself with FBA return policies. Here are some important points you should know about Amazon’s return policy for FBA sellers. 

Amazon Return Policy Exceptions

As per Amazon, items purchased by shoppers can be returned within 30 days of delivery, with some exceptions, including those items deemed non-returnable by Amazon, and these include the following:

• Digital items such as Open software and Downloadable software products; 
• Cards such as game cards and prepaid game cards; Devices such as laptops, desktops, and kindles more than 30 days after delivery; 
• Products that are unsafe for return, including hazardous materials or items that utilize flammable liquids or gasses.

Other Amazon products that are deemed unreturnable but may be eligible for refund or replacement include the following: 

• Amazon Fresh and Grocery Items
• Amazon Pharmacy Items
• Amazon Photos Items
• Amazon Bulk Liquidations Store Items

Return Evaluation

To avoid confusion, Amazon defines a “return” as an item a customer sends back to a fulfillment center, and each item that is returned undergoes an evaluation process to determine its quality, whether it is still sellable or not. 

For items deemed sellable, they will be returned to the seller’s inventory. On the other hand, items returned that are considered unsellable will be removed from the fulfillment center. Items are classified as unsellable if they are:

• Not in the same condition as previously listed.
• Defective, damaged, opened, lacking required labeling, prohibited, or otherwise unsuitable.
• Posing health or safety risks to Amazon associates or future customers

Non-Volatile Internal Memory

When dealing with products including non-volatile internal memory, like digital cameras, if there are any indications of use, they will be classified as unfulfillable. In such situations, Amazon’s return policy recommends formatting the memory before reintroducing the item into the seller’s inventory.

Removal Orders

For returned items categorized as defective or customer-damaged, you must submit a removal order within 30 days after the returned item arrives at the fulfillment center. Alternatively, you can request Amazon to return or dispose of your unsellable inventory automatically.

Return Time Frame

Amazon customers can initiate a return request within 30 days of their order’s delivery. Nonetheless, Amazon may exercise discretion and consider accepting return requests that exceed the initial 30-day timeframe on a case-by-case basis.

Amazon FBM or Seller-Fulfilled Returns Policy

Like FBA sellers, FBM sellers must adhere to Amazon’s return policy for seller-fulfilled orders. Sellers operating on Amazon should understand the Amazon return policy and its implications for FBM sellers, as these return policies affect how they handle returns and interact with customers. Here are some key points about this Amazon return policy specific to FBM sellers. 

Return Authorization

While Amazon automatically grants US return requests for items that fall within the Amazon return policy, some products require manual authorization from sellers. These items listed below are automatically exempt from prepaid return labels:

• Handmade
• Certified pre-owned watches
• Non-physical items (for example, warranties, digital software, or digital coupons)
• Items that are non-returnable by law and dangerous goods

To manually review return requests for items outside Amazon’s return policy or those considered category-exempt, FBM sellers can follow the steps outlined below. 

STEP 1: Login into your Amazon Seller Central account. Once you are logged in, on the menu section, select Orders > Manage Returns.

STEP 2: Once you are on the “Manage Returns” page, look for the “Pending Actions” tab and search by “Pending Authorization.” To authorize a single return request, select the request you want to review. 

It is worth noting that when authorizing return requests, sellers can either use the Return Merchandise Authorization (RMA) number or enter a custom RMA number. Moreover, sellers can use either an Amazon-generated unpaid return label or upload their custom prepaid return label when approving an Amazon shopper’s return request.

Response Time

Since Amazon is a customer-centric company, you should take into account your response time concerning manual authorization for Amazon returns. Amazon requires FBM sellers to respond to return requests needing manual authorization within 24 hours. Promptly responding to such a return request helps increase customer satisfaction, which could result in positive reviews.

Refund Issuance 

In response to a product return, Amazon sellers can issue a refund. For FBM sellers, you have two days to issue a refund following your receipt of the returned item. Alternatively, if you let the shopper keep the product, you can issue an Amazon refund immediately. If the seller has taken no action concerning the refund, Amazon might refund the customer and charge the amount to your seller account. 

Prepaid Return Labels

As per Amazon’s return policy, seller-fulfilled orders come with prepaid returns for US sellers because they are automatically enrolled in the prepaid returns label program. This means that Amazon provides prepaid return shipping labels to shoppers on the seller’s behalf. Sellers should familiarize themselves with prepaid return policy to ensure that their return policies align with this practice. 

Not all products are eligible for prepaid returns. There are some categories and subcategories that Amazon automatically exempts from prepaid return labels, and these include the following: 

• Handmade
• Certified pre-owned watches
• Non-physical items (for example, warranties, digital software, or digital coupons)
• Items that are non-returnable by law and dangerous goods
• Extra large or heavy items

In such cases, FBM sellers can upload a merchant-paid return label. This can be important for managing returns of certain items that do not qualify for the prepaid label program. 

Wrong Item Returned

 If you are uncertain about what to do when customers ship back incorrect items rather than their original purchase, Amazon’s return policy stipulates that sellers must follow these instructions:                              

First, you must inform the Amazon customer that they might have accidentally returned the wrong item. Secondly, you should inquire whether they want the wrong item returned to them. If the buyer indicates that they would like the wrong item back, then you can return it to them.  

Lastly, inform the customer that they can return or resend the correct item for a refund. You should inform your customer that a refund can take 3-5 days to reflect in the customer’s account to set their expectation.

Amazon FBM sellers should have a good understanding of Amazon’s return guidelines. Adhering to these rules and promptly addressing return requests is crucial for efficiently handling returns and upholding a favorable seller reputation on Amazon.

Amazon Return Policy 2024 Updates Sellers Should Be Informed Of

Amazon has introduced updates and adjustments to its return policy for this year. Here are a few of the crucial updates to Amazon’s return policy for 2024 that you should be aware of.

Amazon Returns Window Extended

Amazon recently announced that their standard Amazon returns window will be extended for the 2023 holidays. 

As per Amazon, their 2023 Extended Holiday Returns policy “requires that items purchased between November 1, 2023, and December 31, 2023, are returnable through January 31, 2024, except for Apple brand products, which can be returned through January 15, 2024.”

This Amazon return policy for 2023 holidays applies to seller-fulfilled, FBA, and Amazon retail orders.

Expanded Returns Processing Fee

Effective June 1, 2024, sellers can anticipate an expanded returns processing fee, particularly for products with high return rates across all categories, excluding apparel and shoes, which will retain their existing fees on average. This adjustment to the returns processing fee aims to manage the operational expenses tied to Amazon returns and reduce waste. 

Updated Manage Returns Tool

As Q4 2023 started, Amazon unveiled an enhanced version of the Manage Returns tool, designed to assist sellers in handling seller-fulfilled returns across multiple stores. 

Before this update, sellers had to log into their Seller Central accounts separately for each store to handle returns. With this recent improvement, sellers can conveniently access and oversee customer returns from all the stores they operate within a single dashboard in 2024. 

Amazon’s Return Policy – Frequently Asked Questions

Understanding Amazon’s return policy can be challenging, especially for new sellers. Here are responses to commonly asked questions by Amazon sellers regarding product returns regarding Amazon’s return policy.

What Can I Do With Returned Products at Amazon?

When dealing with Amazon returns, Amazon provides sellers with multiple options that help them reduce potential losses. Here are some Amazon programs to help you handle customer-returned items. 

FBA Liquidation Program

This program is designed to help sellers recover value from returned items. Through FBA liquidation, you can choose to have returned items liquidated through an approved inventory liquidator. 

When returned items are liquidated, you will get a portion of your inventory cost in the form of a net recovery value. Amazon stipulates that net recovery value will appear in your Amazon account within 60 days and no later than 90 days after your liquidation order is submitted.

FBA Grade and Resell Program

Rather than incurring costs for the removal of returned inventory, you have the option to re-list and sell qualified customer returns as “used,” thereby eliminating the need to cover costs for both inventory removal and storage of removed items.

It is worth noting that not all sellers have access to the FBA Grade and Resell program, as it operates on an invitation-only basis. Additionally, it is important to understand that product eligibility is limited to customer-returned inventory housed in fulfillment centers enabled for the FBA Grade and Resell program.

FBA Donations Program

In the event that you consider the returned item as unwanted FBA inventory and you do not want to pay for inventory removal, you can utilize the FBA Donations program. This Amazon program lets you donate your unwanted inventory to select US charities.

Sellers should also take note that not all products can be considered for donation. Amazon has stressed that an ASIN’s eligibility for donation is still subject to legal, safety, and regulatory standards. Some of the items that Amazon has identified as unsuitable for donation comprise:

• Dangerous goods (hazmat)
• Prohibited and restricted products
• Recalled products
• Products with internal memory
• Counterfeit products
• Products with safety concerns
• Defective or inappropriate for donation 

What is an Amazon Returnless Refund?

An Amazon returnless refund means the seller can refund Amazon shoppers without requiring the shopper to send the product they intend to return. This approach serves as a returnless resolution and can be accessed under “Return Settings” on the Amazon Seller Dashboard. 

What should be done if Amazon authorized a return or refund on your behalf that you believe should not have been authorized?

The seller has the option to file an appeal. It is a way for sellers to address situations where they believe a return is unjustified.

How can I dispute a refund issued by Amazon?

For sellers who think a refund has been incorrectly issued on your behalf by Amazon, sellers are eligible to file a claim for reimbursement. This can be processed under the Manage SAFE-T Claims tab. 

What is an Amazon restocking fee? 

A restocking fee is a fee that may be charged to customers who return certain types of Amazon products. The restocking fee covers the costs associated with processing returns, inspecting and testing returned products, and preparing them for resale. 

As an overview of the restocking fee for each return request, here is a guideline to help you calculate the restocking fee for eligible items.

Implications of Amazon’s Return Policy

Amazon’s return policy influences Amazon sellers’ activities in various ways. The most significant impact of the Amazon return policy is that sellers are often required to accept returns and issue refunds. The primary goal of this return policy is to guide sellers on the appropriate procedures for managing and processing product returns. 

Nevertheless, aside from strict adherence to the Amazon return policy, sellers must prioritize delivering outstanding customer service. This includes maintaining precise product descriptions to minimize, if not prevent, instances of Amazon returns and refunds. 

Amazon Logistics represents the tech giant’s entry into the domain of package delivery, positioning itself as a capable contender among renowned delivery service providers or courier companies like DHL, FedEx, and UPS.

In this article, we will take a closer look at Amazon Logistics, examining its significance for the broader Amazon fulfillment system, its impact on Amazon sellers, and its connection to the Amazon Delivery Service Partner (DSP) program.

What is Amazon Logistics and How Does it Work? 

Amazon handles approximately 1.6 million daily orders, requiring prompt delivery to customers across the globe. Given this significant order volume, the question arises: how does amazon deliver so fast? 

To meet the demand for delivering packages to Amazon customers swiftly, Amazon has enhanced and expanded its order fulfillment system in recent years. Among these improvements is the introduction of its package delivery service, appropriately named Amazon Logistics.

In response to the query “What is Amazon Logistics” it can be described as a delivery service provided by Amazon dedicated to delivering packages to customers. All orders shipped by Amazon Logistics are tagged as  AMZL_US. 

Amazon Logistics includes multiple services and activities that guarantee the effective and dependable delivery of Amazon customer orders. 

It mainly offers same-day and 7-day delivery options. It utilizes two types of third-party logistics partners to complete Amazon deliveries: individual drivers under the Amazon Flex program and independent delivery services under the Amazon Delivery Service Partners program. 

Some of the essential aspects to remember when discussing Amazon Logistics are elaborated in the following sections.

Amazon Logistics Key Points to Remember

Complementary Shipping Option

Although Amazon manages nearly 70% of its deliveries, it still shares shipments with FedEx, UPS, and USPS to distribute the workload. To further enhance its delivery service and complement popular shipping carriers, Amazon introduced Amazon Logistics, providing customers with a same-day shipping choice.

Customer Experience

It is worth noting for sellers that customer experience may vary when using Amazon Logistics, for it is highly dependent on the specific Delivery Service Partner. Consequently, such changing customer experiences lead to mixed reviews from customers.

Delivery Service Partners 

Amazon Logistics has opened its doors to third-party Delivery Service Partners (DSPs) responsible for managing the delivery of customer orders. Amazon Logistics empowers leaders who want to launch and operate their own delivery business.

How Does Amazon Logistics Work?

As previously stated, Amazon Logistics functions as a delivery service designed to enhance the last-mile shipping process, ensuring the prompt delivery of packages to customers. Amazon engages with third-party service providers via the Delivery Service Partners program.

To proceed with the delivery, Amazon Delivery Service Partners pick up the packages from specified Amazon warehouses, depending on the city or region. With the help of the Amazon App, the Delivery Service Partner is guided to navigate the traffic to reach the destination efficiently.  

In summary, Amazon Logistics is a last-mile delivery service that collaborates with local and regional delivery service partners nationwide to fulfill customer orders. This shipping service should not be confused with other Amazon logistics programs in general. 

What is the Amazon Delivery Service Partners Program?

Amazon has been actively expanding its logistics and delivery network through the Amazon Delivery Service Partners (DSP) program. This initiative allows entrepreneurs and business-minded individuals to start their own package-delivery businesses while partnering with Amazon. 

Amazon’s decision to open its logistics operations to third-party service providers aims to enhance the efficiency and speed of its order fulfillment and delivery processes. Through Amazon DSP, participants can benefit from Amazon’s extensive infrastructure and resources, including access to Amazon’s delivery technology, training, and operational support. 

These DSPs are crucial in delivering packages to Amazon customers, especially during peak seasons and high-demand periods, like Amazon Black Friday or Prime Day. By offering this opportunity, Amazon addresses its logistics and delivery challenges while creating job opportunities.

The program has gained attention as a way for people to enter the logistics and last-mile delivery industry with the backing of a well-established and recognizable brand like Amazon.

Amazon DSP Program Profit Potential

When you participate in Amazon DSP, you can expect a much easier way of starting your business, especially with Amazon’s delivery volume and resources. According to Amazon, the estimated annual revenue potential is around $1-4.5 million, with a yearly profit potential of $75–300 thousand. 

How Amazon Assists Their Delivery Service Partners 

Exclusive Deals

Amazon offers exclusive deals on delivery vehicles featuring the Amazon brand and extensive insurance coverage. Additionally, Amazon provides access to professional-grade handheld devices and various other services to assist you in establishing and operating your delivery business.

Training

You will also receive essential training from Amazon, which includes an introduction to the company and its services. You’ll also be able to familiarize yourself with the process and gain insights from other Delivery Service Partners (DSPs) by spending time in a delivery station environment.

Toolkit

Amazon will  provide you with a comprehensive set of tools and the necessary technology to ensure the seamless operation of your package delivery business.

Amazon Support

Being part of Amazon Logistics gives DSPs access to ongoing support from Amazon. It may include but is not limited to a comprehensive operations manual, driver assistance for on-road issues, and a dedicated Business Coach.

Experience

Amazon also shares almost three decades of extensive technology and logistics expertise to assist you in expanding your business through Amazon Logistics.

What is Amazon Flex? 

Amazon Logistics expands its delivery capabilities by hiring third-party contractors. In addition to engaging Delivery Service Partners, Amazon also utilizes individual drivers through a program called Amazon Flex.

Amazon Flex operates a straightforward system for individual drivers to follow. Drivers select and reserve schedule blocks according to their availability, allowing for advance scheduling to prevent conflicts.

Once a delivery schedule is reserved, drivers can make deliveries during their designated blocks, earning a flat rate for each block they complete. According to Amazon, most Amazon Flex drivers typically earn approximately $18-25 per hour.

Image Source: Amazon 

In order to register for Amazon Flex within the United States, you must have a valid driver’s license, have access to a mid-size or larger vehicle, own an iPhone or Android smartphone, and meet the eligibility requirements of being 21 years of age or older and authorized to work in the United States.

Why was Amazon Logistics Launched?

Amazon Logistics was launched to address several key objectives and distinguish itself from other package delivery carriers. The main goal of Amazon for introducing Amazon Logistics in 2015 is to increase customer satisfaction. 

Amazon Logistics was launched for the purpose of providing customers with reliable and faster delivery service. Thus, allowing Amazon to meet the growing demand of consumers while outperforming traditional carriers in terms of speed.

Amazon provides the training, equipment, and resources in order to equip delivery partners with the necessary skills and technology to perform their delivery tasks effectively. 

How does Amazon Logistics Differ from Other Package Delivery Carriers?

Amazon Logistics sets itself apart from traditional carriers through its distinctive approach to package delivery. While conventional carriers typically deliver packages during regular business hours, Amazon goes the extra mile by providing deliveries on weekends, evenings, and even during holidays.

In contrast to other carriers, whose delivery windows typically span from 5:00 PM to 8:00 PM, Amazon extends its delivery hours from 6:00 AM to 10:00 PM local time.

Regarding delivery attempts, Amazon DSPs make up to three delivery attempts for each package. In the event that the third delivery attempt is unsuccessful, the packages are returned to Amazon for a refund. 

Amazon Logistics Pros and Cons | How Does Amazon Logistics Affect Sellers? 

Amazon Logistics has its own pros and cons, similar to other Amazon services. To name a few, here are some of the pros and cons of Amazon Logistics that third-party sellers should know. 

Advantages of Amazon Logistics 

Access to Amazon Programs

A key benefit sellers obtain through Amazon Logistics is the opportunity to tap into Amazon initiatives like Fresh, Lockers, and Prime Air. Leveraging these programs, Amazon sellers can provide expedited shipping, including same-day and, in certain areas, even two-hour delivery options.

Reliability During Peak Season 

Amazon Logistics serves as a dependable substitute during busy holiday shopping periods like Christmas, Black Friday, and Amazon Cyber Monday. If you aim to guarantee the timely delivery of packages, Amazon Logistics is a suitable alternative.

Disadvantages of Amazon Logistics 

Lack of Control 

Since Amazon Logistics depends on third-party service providers, whether individual drivers or DSPs, they may not necessarily share Amazon’s customer-centric vision. Customer orders may face mishandling or delays due to problems unique to each contractor. Because these contractors are not employees of Amazon, the company does not have direct supervision over their activities.

Feedback Score Impact

The effectiveness of these third-party delivery partners can substantially impact the Amazon seller’s performance. Delays or mishandling of packages may result in increased negative seller feedback or lower feedback scores, directly influencing the Amazon seller’s reputation and credibility.

Amazon Logistics Tips & Strategies

Considering the disadvantages of Amazon Logistics mentioned earlier, sellers on Amazon can anticipate how shipping and delivery service can negatively affect their feedback rating. To address this concern proactively, here are some important points to keep in mind:

Contact Customer

Upon receiving a customer order, it’s essential to quickly reach out to the customer to confirm that their order is in progress. After the package has been collected, furnish them with a tracking link. Maintaining open communication channels is vital to nurturing a positive customer relationship.

Request Feedback 

In order to boost your feedback rating further, you should politely request customer feedback. It will motivate them to provide positive comments about your product and overall service.

Be Responsible

When faced with problems related to mishandled packages, it is important to adopt a proactive mindset and prioritize resolving the issue over assigning blame. Be accountable for legitimate customer complaints and try to rectify the situation to the extent possible.

When you learn to implement these strategies, you can navigate the intricacies of Amazon Logistics and enhance your customer interactions while decreasing the likelihood of feedback-related issues.

Common Questions About Amazon Logistics (FAQs)

Here are some frequently asked questions about Amazon Logistics. Familiarizing yourself with these inquiries will expand your knowledge and provide valuable insights into Amazon’s delivery services.

Does Amazon Logistics deliver on weekends?

Yes, Amazon Logistics partners conduct weekend deliveries. Nonetheless, it’s imperative to tell customers they must adjust their preferences and choose weekend delivery as their preferred shipping method.

How can I update delivery time to weekends?

To modify the delivery schedule to include the weekend, you simply access your Amazon account and adjust the delivery time within the “Delivery instructions (optional)” section. It can be found under your Amazon accounting settings, under address. 

Image Source: Amazon

Where is Amazon DSP available across the U.S.?

The list of places where Amazon DSP is available comprises 42 regions, including 41 states across the United States and the District of Columbia. 

Alabama

Arizona

Arkansas

California

Colorado

Connecticut

District of Columbia

Delaware

Florida

Georgia

Idaho

Illinois

Indiana

Iowa

Kansas

Kentucky

Louisiana

Maine

Maryland

Massachusetts

Michigan

Minnesota

Missouri

Montana

Nebraska

Nevada

New Hampshire

New Jersey

New York

North Carolina

North Dakota

Ohio

Oklahoma

Oregon

Pennsylvania

Rhode Island

South Dakota

Tennessee

Texas

Utah

Virginia

Washington

West Virginia

Wisconsin

What other countries have an Amazon DSP program?

Amazon Logistics‘ DSP program is also available in other countries, including the following: 

Canada – logistics.amazon.ca

UK & Ireland – logistics.amazon.co.uk

Spain – logistics.amazon.es 

Germany – logistics.amazon.de

Itay – logistics.amazon.it

Brazil – logistics.amazon.com.br

India – logistics.amazon.in

How can I update customers with their Amazon Logistics shipments?

You can provide customers with an Amazon logistics tracking link to keep them informed about their orders. Additionally, you can recommend that customers enroll in Shipment Updates via Text for swift notifications.

To access this feature, customers must log in to their Amazon account and select “Account” from the dropdown menu located under the customer’s name.

Image Source: Amazon

Once redirected to their account page, they need to scroll down and look for the “Communication and content” section.

Image Source: Amazon

Customers should click “Shipment updates via text” to be redirected to another page. 

Image Source: Amazon

Once redirected, customers can now add their mobile number to receive SMS notifications. 

Image Source: Amazon

Unlocking Earnings and Improving Shipping Solutions with Amazon Logistics 

Apart from selling on Amazon, there are other ways through which you can earn money from Amazon, including participating in Amazon Logistics service through the Amazon DSP program. This Amazon program is designed to help entrepreneurs penetrate the package delivery industry easily. 

From a seller’s perspective, Amazon Logistics can be a helpful alternative, especially when Amazon warehouses or delivery stations are overwhelmed with inventories and customer orders during the peak shopping holiday season. This ensures that you maintain your commitment to delivering high-quality service even when facing a surge in order volume.